Whether you are offering service or product to your customers, Findee has value proposition tailored for your need.
Service Base Businesses
New Channel - We open new channel for you to reach out to the new market for more revenue. We include your service in our platform and our customers can seamlessly send their request to you.
More Revenue - New channel will result to more revenue streams and higher volume in service requests.
More Visibility - More market presence to attract different targeted customers.
Business Intelligence - We help business to access to service data, convert the service data to useful analytics for better decision making. As as result, business with more insights on quality of the services delivered, can easily spot the service processes deficiencies resulting for continuous improvement and operational efficiency.
Tetra's Workforce Management (WFM) solution is the core of Findee's service. Designed for small to medium businesses, our WFM solution is an affordable way to create, assign, and manage work for your field workers.
- Free Customized Mobile Application for your business - we provide you your own customized mobile application with your logo. Your existing customers can request product or service using this application.
- We advertise for you - Not only we provide your customized mobile application free of charge, but also, we add your logo in our platform, one stop shop for day to day service needs of people. This will increase your visibility in market place and will end up to more revenue on top of your existing customer base.
- Seamless Integration with delivery partners - if you need to ship your product to your customer, when you order is complete and ready to be shipped, system automatically finds the closest delivery bike or car. Findee notifies the delivery person, will improve your delivery speed and improves your customer experience.
- Remote on the go business management - We help you to monitor the status of works remotely when you are on the move. You can use our platform to access the status of the work orders and underneath activities if they are in progress, complete, cancelled or closed. We generate alerts to inform you about any missed appointment, late delivery, or in general, raise alert to inform you something went wrong and needs your attention.
- Manage your mobile workforce remotely - At any given time, you can monitor the workload, work status, location of your fleet / mobile workforce on the map. Your crew dont need to come to office to every morning to get their jobs.
- Improve your operating cost - We help you to decrease your operating cost by eliminating overheads, improving efficiency and effectiveness. Your crew can get more job done in their shift. Findee will eliminate time overhead and operational over head by flowing large volume of information between business and mobile workforce. This allows fleet or mobile workforce to access to the critical information they need to get their job done.
Findee comprises of 3 Android base mobile applications capable of running on smart phone, tablet, windows based personal components. All the applications are downloadable in google play store here.
- Findee - Is the end user mobile application to request a service or product. End user using this application will get live update of the service or product status. When request is initiated by the user, system will handle the request based on the request type.
- Findee Crew - Used by mobile workforce/fleet performing the job. From taxi driver to service technician to delivery biker, will use this application to receive their work on their mobile.
- Findee Base - This is the application that runs on tablet and is intended to be used by managers and administrators to monitor the work orders, their status, crew locations, crew status, alerts, work information, customer information, customer order history, order's activities, their status, who the activities are assigned, ... any information that a manager needs to have access to manager the operation.
The app that field workers and crew use to receive the day's activities and work on them. Different activities and orders can be worked on, each with its distinct configuration. Forms can be configured to be filled out and sent upon completion. With realtime updates to Findee Base, you'll know not only where your crews are but what they have done and how long it took.
Findee Crew supports these features:
- Supervisors can see their crew's work and location, in real time, and complete orders on behalf of the crew.
- Maps showing the location of each activity
- Configurable forms that need to be filled out before the activity is finished.
- Signature capture.
- Payment processing. In conjunction with Findee, the crew cannot complete work until the Findee customer has paid for the work.
- Reports on performance and hours work.
- Designed to work offline. No internet because you're underground or out of coverage? No problem. You can still perform your day's work.
The heart of your field managment solution, Findee Base shows you the status of the day's activities and locations of your crews. Create new work activities and orders right within the app or by your CRM system. Tetra's solution allows you to automatically assign new work to the best crew, based on skill, availability, and location. Want to be in control instead? You can assign manually, too.
Findee Base also supports these features:
- Receive alerts when work is overdue or appointment windows missed.
- Reassign work automatically if the crew does not acknowledge the assignment
- Reports on technician hours and performance
- Group activities under one containing order, so that multiple crews can work on one order simultaneously.
- Sequencing of activities. One activity cannot be started until the previous has finished.
- Manage all your field service data within the app. Create new parts and assets, enroll new crews.
Request for Info
For more information and demo, please email us here, we will send you more information and we call you as soon as possible.